Privacy Policy

1. Introduction

Jayamm ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jayamm.com, use our products (Business360, Review360), or engage our services.

Please read this policy carefully. By using our website or services, you agree to the practices described here. If you do not agree, please discontinue use of our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information: name, email address, phone number, company name
• Business information: industry, company size, location, requirements
• Account information: login credentials for our SaaS products
• Payment information: billing details (processed securely via Razorpay — we do not store card numbers)
• Communications: messages, enquiries, and feedback you send us

We also collect certain information automatically when you use our website:

• IP address, browser type, operating system, and referring URLs
• Pages visited, time spent, and interactions via Google Analytics
• Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Data

We use the information we collect to:

• Respond to enquiries and provide the services you request
• Process payments and manage your account
• Send transactional emails (order confirmations, invoices, support replies)
• Send marketing communications if you have opted in (you can unsubscribe at any time)
• Improve our website, products, and services based on usage analytics
• Comply with legal obligations and prevent fraud
• Contact you about project updates, demos, or new features relevant to your interests

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

• Service providers: cloud hosting (AWS), payment processing (Razorpay), email (Google Workspace), analytics (Google Analytics) — bound by data processing agreements
• Legal requirements: when required by applicable law, court order, or government regulation
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

5. Cookies

We use cookies to enhance your experience on our website. Cookies we use include:

• Essential cookies: necessary for the website to function (session management, security)
• Analytics cookies: Google Analytics to understand how visitors use our site (anonymised)
• Marketing cookies: Google Ads and Meta Pixel for conversion tracking (only if you opt in)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Enquiry data is retained for 3 years. Customer account data is retained for the duration of the contract plus 5 years. You may request deletion of your data at any time (see Section 7).

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data (subject to legal retention requirements)
• Withdraw consent to marketing communications at any time
• Data portability — receive your data in a structured, machine-readable format
• Object to processing of your data for direct marketing purposes

To exercise any of these rights, contact us at privacy@jayamm.com. We will respond within 30 days.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include SSL/TLS encryption, access controls, encrypted data storage on AWS, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated "Last Updated" date. For significant changes, we may also notify you by email. Your continued use of our services after any change constitutes acceptance of the updated policy.

11. Contact Us

For any questions about this Privacy Policy or our data practices, contact us at:

Jayamm
Tamil Nadu, India
Email: privacy@jayamm.com
Phone: +91 9445155934